Virginia Beach Auto Repair

My experience with H & M Automotive Service & Repair was a good experience. I walked in on Monday to get a state inspection. They were very clear with me that they couldn't get to my vehicle until the following day. The following day I recieved a text message with my estimate that clearly stated what was needed for my vehicle to pass inspection. They also listed maintenance that my vehicle would be needing soon. I called them after receiving my estimate and they answered all of my questions without making me feel like I was a bother. I opted to have all the work completed. The estimate they provided for the work that was needed was actually lower than I had expected to pay. They completed the work has promised by end of business Tuesday. They followed up with a text message letting me know the work was completed and gave me 2 options for picking up my vehicle. I opted to pick it up the following morning. When I arrived to pick up my vehicle I was greeted by a young lady at the reception desk and also a gentleman who had me in and out within 5 minutes. Based on them not trying to push for me to get additional work done and the amazing customer service they provided I will be using H & M for all my vehicle needs moving forward. Thank you for being an honest, trustworthy company.

H&M automotive has honest , knowledgeable, professional reliable technicians, as well as a great service writer who knows his stuff. Prices are so much better than the rest!

Staff was very nice friendly and knowledgeable

Thanks to Vinnie and the H & M Automotive crew for getting my 2010 Honda Pilot road ready for a long trip down to FL. I was definitely worried about making it there safely, but thanks to their work I drove their with confidence and made it there without issue. The team was professional, reliable, and clearly know their stuff. Highly recommend them for their quality work at a fair price. Thanks so much!

As I was driving, my car started making a weird loud sound. I coasted into the closest shop which was H&M Automotive. As a woman, I dread dealing with auto shops because I always feel like I get taken advantage of because I don't know anything about cars, but what an excellent experience. Not only did Vinnie and the staff fix my car in no time, Vinnie actually took the time to explain in great detail each service that was provided and what happened to needing these services and replacements. Clean shop, great staff and reasonable prices. From now on, H&M Automotive is my go to spot for auto services and repairs. Thank you!

I am no an old rancher from the country. I judge people by what they say verses what they do. These guys made a whole lot of very short term promises and then met them all. I highly recommend this company and their great staff. Thank you so much.

I had an amazing experience bringing my Vehicle to H&M. Vinny, was on point with communications and real time updates as my vehicle was being worked on. The turn around time was also immaculate, as I got my vehicle back within a couple days. They replaced the purger valve as the shop I went too prior was a complete nightmare and failed to replace the part correctly twice, leaving my car worse than when I dropped it off. The mechanic who worked on my vehicle ( I wish I had his name ) was very kind, showed me the old part they took out and explained exactly what the issue was. 10/10 Recommend H&M :)

Excellent service respectable workers time management A+ plus great work

I brought my vehicle to H & M Automotive to have some work done. I explained everything that was currently wrong with my vehicle that I was aware of at the time. H&M inspected my vehicle thoroughly acknowledged the things I mentioned but also let me know about the discrepancies they found. They gave me a detailed list of discrepancies and what it would cost no pressure I had the opportunity to decline service if I chose to. I proceeded with them and was satisfied with the repairs to get my vehicle back on the road and put some more life into my vehicle. I strongly recommend them if you need work done on your car they straight forward and honest. I will definitely will bring my car back in the future.