Virginia Beach Auto Repair

Thank you for the 5-star review, A Brinn! We are delighted to hear that you had a great experience at H&M Automotive Service and Repair. If you have any questions or need any further assistance, please don't hesitate to reach out to us at (757) 340-0877. We look forward to serving you again in the future!

Thank you for your 5-star review, Khaitlyn! We appreciate your kind words and are thrilled to hear about your positive experience at H&M Automotive. If you need any further assistance or have any questions, please don't hesitate to give us a call at (757) 340-0877. We look forward to serving you again in the future!

Thank you for the 5-star review, Jason! We're thrilled to hear that you had a great experience with us at H&M Automotive Service and Repair. If you ever need any further assistance with your vehicle, don't hesitate to give us a call at (757) 340-0877. We're always here to help!

Dear Gerald, Thank you for giving us a 5-star rating! We are thrilled to hear that you had a great experience with us at H&M Automotive Service and Repair. If you have any questions or need further assistance, please feel free to reach out to us at (757) 340-0877. We look forward to serving you again in the future!

Gerald, thank you for choosing H&M Automotive Service and Repair! We're glad you had a positive experience with us. Our focus is always on providing honest and accurate assessments of your vehicle's needs. If you have any further questions or need any other services, please don't hesitate to reach out to us at (757) 340-0877. We look forward to serving you again!

LET'S DISCUSS UNPLEASANT ATTITUDES. YOU BROUGHT YOUR CAR TO US FOR A DIAGNOSTIC ISSUE THAT WAS INITIALLY QUOTED AT AN HOUR OF DIAGNOSTIC FEES. AFTER REDUCING THE DIAGNOSTIC FEES BY HALF AND PROVIDING YOU WITH A FAIR PRICE FOR PARTS AND LABOR, YOU MENTIONED THAT YOU COULD HAVE IT DONE ELSEWHERE FOR LESS, FOUND THE PART ONLINE AT A LOWER PRICE, AND PLANNED TO HAVE IT TOWED. THIS WAS FOLLOWED BY A ONE-STAR REVIEW CLAIMING OUR LABOR WAS VERY EXPENSIVE. AFTER YOU TRIED TO LOCATE THE PART USING THE PART NUMBER WE GAVE YOU, YOU CALLED THE NEXT DAY TO SAY YOU HAD FOUND THE PART AND WANTED US TO INSTALL IT. AT THAT POINT, WE INFORMED YOU THAT WE DIDN'T FEEL COMFORTABLE WORKING ON YOUR VEHICLE DUE TO YOUR REVIEW. THEN, A FRIEND OF YOURS CALLED TO QUESTION OUR PROCEDURES AND PRICING. LATER, HE CALLED BACK CLAIMING IT WAS HIS CAR, NOT YOURS. AFTER ALL WAS SAID AND DONE, YOU LEFT THIS REVIEW IN RESPONSE. IT SEEMS WE MADE THE RIGHT DECISION IN NOT WANTING TO WORK ON YOUR VEHICLE.

Thank you for the 5-star rating, Martie! We're thrilled to hear you had a great experience with us. If you have any questions or need further assistance in the future, please don't hesitate to reach out. You can contact us at (757) 340-0877. Thanks again, and have a wonderful day!

Thank you for the 5 star review, Nadine! We're thrilled to hear that you had a great experience with us at H&M Automotive. If there's anything else we can do for you, feel free to give us a call at (757) 340-0877. We look forward to serving you again in the future!