Virginia Beach Auto Repair

Terrible all around. Terrible customer service, terrible communication, and even worst service. My car was overheating and I dropped it off to them and even told them what to look for and expect they only did a diagnostic on the radiator and told me that the radiator needed to be replaced and expansion tank so I paid them $1,249 to fix it. They fixed it but one of there techs forgot to put the new cap on and 2 weeks later it caused an overheating again so I brought it back to them to put the cap on and 2 more weeks later it overheated again. So the 3rd time I brought it back they did a diagnostic and said it was more damage that they didn’t see and also more damage was done due to the 2nd over heating caused by there tech not putting the cap on causing my car to overheat and by the way I had to go to them and ask for the results because they never contacted me or anything and didn’t tell me the results of it till I went to them and asked them in person and had me wait 30 mins at the desk before anyone said anything to me. So they tried charging me 2 grand for something they messed up and didn’t see and also caused. So I took my vehicle and took it to more competent and experienced and professional people instead. Word of advise everyone do not go to H&M automotive repairs and go to the dealership instead if you want your car done right and consistent communication on it.

High quality work with industry standard pricing. They are busy, as you would expect from a quality company, so some patience may be required, but it’s worth it.

I recently visited H&M Automotive Service And Repair, and I couldn't be more pleased with the experience. From the moment I walked in, I was greeted with friendly and professional staff who genuinely care about their customers. What truly sets H&M apart is their commitment to honesty and transparency. I highly recommend them for all your automotive needs!

I had an overheating problem , had my car towed to H & M . They diagnosed they diagnosed the problem very quickly ! Thank uou

Upfront pricing and quality work. Highly recommend and will give them business again!

H&M did a great job for me and I felt like I was being listened to. They did everything I asked and did a great job! Their pricing was very fair and I will definitely be making them my go-to auto repair shop!

Excellent service.

The folks that work here are awesome. Work done was exactly as estimated and done ahead of scheduled time. Greeted with a friendly good morning and thanked for my business on the way out. Definitely made a returning customer out of me.

I am so happy with the service from H&M Auto. They are so efficient and clearly explain when something is wrong with my car when I’m not understanding. While I made an appointment, I was still able to get my car back in the same day and I have never been so impressed with a mechanic shop. 10/10 recommend!

Listen..... if you want your vehicle worked on and running good this is the place to go. The guys are very knowledgeable. And honest. I have my new shop I go to!!! THANKS.