4

H and M was very good with our recent services and did not try and add on services to make money. They completed the work in timely manner and very good at explaining what needed to be done at a reasonable cost. The parking lot is very limited in space for drop offs and a bear to navigate. They secured the front bumper on my BMW which was needed, however the fasteners utilized are visible on the top of bumper and feel it could have been done better. Otherwise would use them again and Vinny is great!

Hello Lisa! Thank you for your honest feedback. We're glad you had a positive experience overall. We apologize for any inconvenience caused by our parking lot. Your concerns about the bumper will be addressed. It's great to hear that Vinny provided excellent service. We look forward to serving you again! Feel free to contact us at (757) 340-0877 for any questions or future appointments.

- H&M Automotive Service And Repair
5

Thank you for the 5-star rating, Krysta! We appreciate your positive feedback about your recent experience with us. If you have any questions or need any further assistance, please don't hesitate to reach out to us at (757) 340-0877. We look forward to serving you again in the future!

- H&M Automotive Service And Repair
5

Thank you for the 5-star rating, Tanya! We appreciate your support and are here to help with any car service needs you have. Feel free to reach out to us at (757) 340-0877 anytime. Have a great day!

- H&M Automotive Service And Repair
5

I know automotive problems can be expensive but that saying of you get what you pay for is true. Vinnie and Ashley(I hope I’m right) are awesome people. They provide great customer service. H&M replaced a horn and did some other work on one of my vehicles a few months ago. The horn wasn’t working correctly so I dropped the car off and they got it replaced the same day. They are always professional and willing to help.

Thank you Kevin-Charles for the wonderful review! It's fantastic that you had such a positive experience! We'll let Vinnie and Ashley know about your kind words. We're grateful for your trust! Call H&M Automotive Service and Repair at (757) 340-0877 if you need anything!

- H&M Automotive Service And Repair
5

I went here to get my state inspection and I called earlier to see how long it would take and they told me if I got there when they open I should be out of there by an hour and a half and I was out of there after an hour and 15 minutes. The owner was very friendly and so was his receptionist. I already told my husband that this is our new place to take care of our cars.

Thank you, Daniella, for choosing us. We're thrilled you had such a positive experience during your state inspection! Providing efficient service and friendly staff is our priority. We're glad to have earned your trust as your go-to auto care destination. If you have any questions or need further assistance, don't hesitate to reach out to us at (757) 340-0877. We look forward to serving you again!

- H&M Automotive Service And Repair
1

I was misled into thinking it was a stand alone procedure tha wouldn't effect the normal operation of my truck. That wasn't true. After I paid over $3000, they were more than willing to fix the problem they created by charging me another $1500. Honest businesses don't operate that way. This business played dumb at my expense. I do not recommend them.

5

Hi Curtis, thank you for the five-star review! We're thrilled to hear that you had a positive experience with us at H&M Automotive Service and Repair. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Just give us a call at (757) 340-0877. Thank you again for choosing us as your trusted auto repair shop!

- H&M Automotive Service And Repair
5

The customer service is A+! Vinny explained in great detail the problem with the AC in our Nissan. He explained how everything worked. He is very knowledgeable! Ashley was also very friendly and helpful! I recommend this company for repairs and service

Thank you so much for the kind words, Shamika! We're thrilled to hear that you had such a great experience with Vinny and Ashley. We strive to provide top-notch customer service and make sure our customers understand the work being done on their vehicles. If you ever need anything, please don't hesitate to reach out to us at (757) 340-0877.

- H&M Automotive Service And Repair
5

Quick state inspection 1st come 1st serve

Thank you, Justin, for choosing H&M Automotive for your state inspection needs! We appreciate your positive feedback. Remember that our experienced team is here to provide efficient service. Feel free to give us a call at (757) 340-0877 to schedule an appointment in advance or stop by for a 1st come 1st serve basis. We look forward to serving you again in the future!

- H&M Automotive Service And Repair
5

SUPER CUSTOMER SERVICE… Would recommend 🤟

Thank you so much for the high praise, Cynthia! Our team at H&M Automotive is thrilled to hear that you had a fantastic experience with us. We take pride in providing top-notch customer service. Don't hesitate to reach out if there's anything else we can do for you. Have a great day!

- H&M Automotive Service And Repair
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