The nit pickiest inspection Ive seen in 25 years. Failed my car for; brake rotors out of spec by “1mm”, sway bar links and upper control arms “with play by hand”. All bushings were intact with hardly any movement. Upper control arms are less than 4 years old. If they had stuck to the reasonable items like; fogged lens, cracked serpentine belt and ripped wiper blade, I would have considered having all repairs done in the shop. Edit: reduced rating for poor customer service but most especially for TWO hand loose lugs on my front left rim. Unsafe!!!
Dear Josh, we're sorry to hear about your disappointing experience at our shop. We apologize for any inconvenience caused. We aim to provide thorough and accurate inspections, but it seems like we may have missed the mark this time. We appreciate your feedback and will use it to improve our services.
- H&M Automotive Service And Repair