Virginia Beach Auto Repair

Gerald, thank you for choosing H&M Automotive Service and Repair! We're glad you had a positive experience with us. Our focus is always on providing honest and accurate assessments of your vehicle's needs. If you have any further questions or need any other services, please don't hesitate to reach out to us at (757) 340-0877. We look forward to serving you again!

Jessica, thank you for the 5-star review! At H&M Automotive, we strive to provide excellent service with a smile. We'll be sure to pass along your kind words to Fred. If you have any questions or need further assistance, don't hesitate to reach out to us at (757) 340-0877. We look forward to serving you again!

LET'S DISCUSS UNPLEASANT ATTITUDES. YOU BROUGHT YOUR CAR TO US FOR A DIAGNOSTIC ISSUE THAT WAS INITIALLY QUOTED AT AN HOUR OF DIAGNOSTIC FEES. AFTER REDUCING THE DIAGNOSTIC FEES BY HALF AND PROVIDING YOU WITH A FAIR PRICE FOR PARTS AND LABOR, YOU MENTIONED THAT YOU COULD HAVE IT DONE ELSEWHERE FOR LESS, FOUND THE PART ONLINE AT A LOWER PRICE, AND PLANNED TO HAVE IT TOWED. THIS WAS FOLLOWED BY A ONE-STAR REVIEW CLAIMING OUR LABOR WAS VERY EXPENSIVE. AFTER YOU TRIED TO LOCATE THE PART USING THE PART NUMBER WE GAVE YOU, YOU CALLED THE NEXT DAY TO SAY YOU HAD FOUND THE PART AND WANTED US TO INSTALL IT. AT THAT POINT, WE INFORMED YOU THAT WE DIDN'T FEEL COMFORTABLE WORKING ON YOUR VEHICLE DUE TO YOUR REVIEW. THEN, A FRIEND OF YOURS CALLED TO QUESTION OUR PROCEDURES AND PRICING. LATER, HE CALLED BACK CLAIMING IT WAS HIS CAR, NOT YOURS. AFTER ALL WAS SAID AND DONE, YOU LEFT THIS REVIEW IN RESPONSE. IT SEEMS WE MADE THE RIGHT DECISION IN NOT WANTING TO WORK ON YOUR VEHICLE.

Thank you for the 5-star rating, Martie! We're thrilled to hear you had a great experience with us. If you have any questions or need further assistance in the future, please don't hesitate to reach out. You can contact us at (757) 340-0877. Thanks again, and have a wonderful day!

Thank you for the 5 star review, Nadine! We're thrilled to hear that you had a great experience with us at H&M Automotive. If there's anything else we can do for you, feel free to give us a call at (757) 340-0877. We look forward to serving you again in the future!

Thank you Angela for sharing your experience! We're glad to hear that you had a fantastic visit to H&M Automotive Service and Repair. It's wonderful to know that Matt provided you with excellent service and kept you well-informed during your Subaru's safety inspection. We appreciate your kind words and look forward to serving you again in the future! For any questions or appointment bookings, please feel free to call us at (757) 340-0877.

Thank you for the glowing review, Alfred! We're thrilled to hear that you had a great experience with us. It's wonderful to know that you'll be returning for regular vehicle service! We truly appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need to schedule your next service, please don't hesitate to give us a call at (757) 340-0877.

Thank you for taking the time to leave us a five-star review, Saria Nicole! We appreciate your kind words about our communication and thoroughness. If you need anything in the future, please don't hesitate to contact us at (757) 340-0877.

Thank you for the positive feedback, James! We're thrilled to know that you had a great experience at H&M Automotive. Our goal is to provide excellent service in a friendly environment. If you need any further assistance, don't hesitate to reach out to us at (757) 340-0877.