Truly puzzled, I chose H&M based off of their great customer reviews and recieved the worst customer service. I dropped my car off overnight to be inspected presumably next day? After half a business day with no contact other than the initial automated text, I called to check on my vehicle and was told that if they "WERE ABLE TO GET TO IT" before closing, they would call me... As an adult whom has waited for 30 minute inspections plenty of times in life, I'm disturbed at the lax attitude of management, the lack of contact regarding my vehicle, and the thought that they would have ended the business day without inspecting it OR contacting me regarding the matter. Wowowow!
Hey Angela we are very sorry for the inconvenience that was done. As it is seen when coming to us we are very busy, and we try are hardest to accommodate everyone. We as humans make mistakes and as they come into our life all we can do is learn and correct them. We hope you have a wonderful day!
- H&M Automotive Service And Repair