This is a long overdue thank you to ProTime and I'm surprised to see that there are no other reviews. I was first introduced when a salesman stopped by my apartment selling a sheet of discounts. I talked with the gentleman for a little and saw that the deal was well worth the money in oil changes and state inspections alone. I've always been hesitant of finding new shops and I was new to the area. My time with ProTime has always been friendly, reasonably timed, and never in doubt. I'm always freaked out that I'm going to drive away and - SURPRISE! - check engine light. But not here. My '08 Escape runs without reservation. Last, and certainly not least, once my wife and I went in and the guy tells us that he noticed the paint marks on the side of our car from a pole we'd recently scraped against and asked if he wanted to wait a second to see if he could help. He called a buddy about a tip regarding it. I think to myself, "What's this quick fix going to run me?" Nothing. A handshake and 'have a nice day.' Now - to be fair - I would to expect this to be the case for every job I brought him, but I'll keep coming back with confidence that I'm in good hands.