I don't usually write reviews on Google, but, after my experience with this company, I had to. Please read this until the end. There is a kicker. I am a small contractor out of Powhatan, Va. I had a crew working in the Beach area. The transmission in their work van dumped its fluid in the parking lot of the jobsite. I called H&M and was told that they were so busy that there wasn't even room on their lot for another vehicle. I further explained my predicament (i.e. out of town contractor facing a hefty tow bill) and was told to bring it in. My employee had the vehicle there at ~3:30. By 5, they had it diagnosed. It was fixed by lunch the following day. HERE IS THE KICKER- I offered them $100 extra for helping me out of a jam. The gentleman would not accept it. He told me that they treat everyone the same, and that extra was not necessary. I was floored. We work at the beach often. I will be trying to schedule future van maintenance with H&M whenever possible (even though they are 2 hours away from our shop). Service: General repairs & maintenance
Thank you for the wonderful review Charles! Our customers are our number one priority and we will always go above and beyond to help in any way we can. We look forward to assisting you in the future!
- H&M Automotive Service And Repair